Terms & Conditions 1377 – The Complete Guide to Using Our Platform

These Terms and Conditions ("Terms") govern the use of the online betting platform 1377 accessible via the website https://1377.best and all related subdomains or applications ("Platform"). By accessing, registering for, or using the Platform in any way, you agree to be bound by these Terms as well as all other policies and guidelines published by 1377 from time to time, including the Privacy Policy and Responsible Gaming Guidelines.

If you do not agree with any part of these Terms, you are not permitted to use the Platform. Continued use of the Platform following any amendments to these Terms constitutes your acceptance of the revised Terms.

To be eligible to use the Platform 1377, you must meet all of the following requirements at all times:

• Aged 18 years of age or above. Users who are below the stipulated minimum age are strictly prohibited from using this platform. 1377 reserves the right to request supporting documents to verify a user's age.
• Be a Malaysian citizen, permanent resident of Malaysia, or an individual physically located in Malaysia at the time of using the Platform.
• There are no legal restrictions, regulations, or court orders prohibiting you from using online betting services.
• Not holding more than one active account at 1377. Registering multiple accounts under the same individual is a serious violation that will result in the closure of all associated accounts and the forfeiture of all balances.
• Acting on your own behalf and not as an agent or representative of any third party.

1377 reserves the right to request identity verification documents (MyKad or passport) at any time to confirm user eligibility. Failure to provide the required documents within the stipulated timeframe may result in account suspension until verification is complete.

Account registration process 1377 is free and requires the following information:

• Full name as shown on your identification document (MyKad or passport).
• An active Malaysian mobile number for SMS verification.
• Accurate date of birth for age verification.
• An active and accessible email address.
• A strong password contains at least eight characters, including uppercase letters, lowercase letters, and numbers.

You are solely responsible for:

• Ensuring all information provided is accurate, complete and up to date.
• Keep your account password confidential and do not share your login credentials with anyone.
• All activity that occurs within your account, whether or not you were aware of it, unless you have reported unauthorised access to 1377 immediately.

1377 offers a range of payment methods suited to Malaysian users:

Withdrawal Terms:

• Withdrawals may only be made to a bank account or e-wallet registered in the same name as the 1377.
• The minimum withdrawal amount is RM 20 per transaction.
• Withdrawals are processed within 5 to 15 minutes on both weekdays and weekends. Large withdrawal amounts (exceeding RM 10,000) may require additional review, which can take up to 24 hours.
• 1377 reserves the right to request identity verification before processing a first withdrawal or any withdrawal of a significant amount, as part of standard Anti-Money Laundering (AML) procedures.
• Any deposit that has not met the stated wagering requirements (in the case of a bonus deposit) cannot be withdrawn until the rollover requirement is fulfilled.

All bonuses and promotions offered by 1377 subject to the following conditions unless otherwise stated in the relevant promotion terms:

• Each user is entitled to the Welcome Bonus once only. Attempting to claim this bonus multiple times through multiple account registrations is a serious violation of these terms.
• The rollover requirement is the total amount that must be wagered before bonus winnings can be withdrawn. The standard rollover is between 5x and 20x depending on the bonus type — exact requirements are stated on each respective promotions page.
• Bonuses have an expiry period. Bonuses that are unused or rollover requirements that are not met within the specified timeframe will be automatically forfeited.
• The maximum bet amount when using bonus funds is RM 100 per bet unless otherwise stated. Bets exceeding this limit while using a bonus may result in the bonus being forfeited.
• Certain bet types may not qualify towards bonus rollover requirements. Please refer to the relevant promotion terms for a list of eligible games.

Betting on the platform 1377 covers football (Malaysia Super League, EPL, La Liga and other leagues), badminton, e-sports, tennis, basketball and more. General betting rules are as follows:

• All bets confirmed by the system are final and cannot be reversed by users except in cases specifically stated in the relevant game rules.
• The odds displayed at the time a bet is placed and confirmed are the odds that will be used to calculate winnings, regardless of any subsequent odds changes.
• The minimum and maximum bet limits for each market are clearly displayed in the betting interface. These limits may vary depending on the sport type, market type, and current match conditions.
• 1377 reserves the right to void bets placed based on inaccurate information, technical errors in the system, or odds that were published erroneously at prices significantly different from the prevailing market.
• Any attempt at cheating, bet manipulation, or the use of automated software to place bets is strictly prohibited and will result in account closure and legal action where necessary.
• Parlay and accumulator bets are permitted and available across a variety of sports and leagues offered at 1377.

In-play betting allows users to place bets while a match is in progress on the 1377. Specific rules for in-play betting are as follows:

• Odds for in-play betting are updated continuously in line with match developments. Confirmed bets will not be altered even if the odds change after confirmation.
• During certain moments in a match (for example, before a penalty kick or after a goal is scored), in-play markets may be temporarily suspended. This is standard procedure to ensure market integrity.
• The Cash Out function allows users to claim part or all of their potential winnings before a match ends. The Cash Out value is determined by the system based on current odds and is non-negotiable.
• In the event of a technical disruption during a live match that affects market integrity, 1377 reserves the right to void affected in-play bets and return the stake to the user.
• Official results declared by the relevant sports governing body (e.g. FIFA, BWF) are the final results used for winnings calculation at 1377.

Online casino platform 1377 covers slots, live casino with live dealers, roulette, lottery and table games. The following rules apply to all casino games:

• All slot and table games use a Random Number Generator (RNG) independently certified by a third party to ensure fair and truly random outcomes.
• The Return to Player (RTP) rate for each slot game is displayed within the game information. The average RTP for slots at 1377 is above 96%.
• Live casino games feature Malaysian-speaking live dealers operating from regulated studios. Results announced by the dealer are final.
• Any technical disruption during a casino game that occurs before the result is determined will result in the bet being voided and the stake returned to the user. Disruptions that occur after the result has been determined do not affect that result.
• The maximum winnings per gaming session may be capped for certain game types. These limits are displayed in the relevant game information.

1377 is committed to protecting the privacy and data security of all users in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). The following outlines our approach to data security:

• All users' personal information and financial data are protected with SSL 256-bit encryption during transmission and AES-256 encryption during storage.
• User personal data is collected solely for the purposes of platform operations, identity verification, fraud prevention, and service improvement.
• 1377 does not sell, rent, or disclose users' personal data to third parties without the user's consent, except where required by law or court order.
• Users have the right to request access to their personal data held by 1377 and request corrections to inaccurate data by contacting us at support@1377.best.
• Two-factor authentication (2FA) via SMS or an authenticator app is available and strongly encouraged for all accounts 1377.

For more information on how we handle your data, please read our Privacy Policy our full terms.

1377 reserves the right to suspend or close any user account in the following situations:

• Violation of any part of these Terms and Conditions.
• Fraud, bet manipulation, use of multiple accounts, or any other dishonest activity.
• Failure to verify identity or age when requested.
• The user is found to be under 18 years of age.
• Money laundering or any other illegal activity involving the platform.
• The user's own request to close their account for any reason.

Users may voluntarily close their account at any time by contacting our customer support team. Any remaining balance (excluding bonus funds that have not met rollover requirements) will be returned to the user via the standard withdrawal method within three business days of the account closure request being approved.

1377 strives to provide a platform that runs without interruption 24 hours a day. However, the following applies with respect to our limitations of liability:

• 1377 is not liable for any losses arising from technical disruptions, internet disconnections, user device failures or circumstances beyond our control (force majeure), including natural disasters, government actions or telecommunications infrastructure failures.
• Sports information, statistics and analysis provided on the platform are for informational purposes only and do not constitute betting advice. 1377 is not responsible for betting outcomes made based on such information.
• Maximum liability 1377 to any user under any circumstances is limited to the total amount deposited by the user into their account in the 30 days preceding the claim.
• Betting is an activity that carries financial risk. 1377 does not guarantee any profits or returns on investment. Users bet at their own risk.

1377 takes responsible gaming seriously and provides a range of tools to help users maintain healthy control:

• Deposit Limit: Set daily, weekly, or monthly deposit limits in your account settings. Limits take effect immediately once applied.
• Loss Limit: Set the maximum amount you are willing to lose within a given period.
• Self-Exclusion: Request a temporary account suspension for 24 hours, 7 days, 30 days or longer if you feel you need a break.
• Permanent Account Closure: If you feel that betting is seriously affecting your life, you may request a permanent account closure, which cannot be reversed.

If you or someone you know is showing signs of problem gambling, please seek help immediately. For more information, visit the Responsible Gaming us.

1377 reserves the right to amend these Terms and Conditions at any time in response to operational needs, legal changes or industry developments. When material amendments are made:

• Users will be notified via an in-platform notification or email at least 7 days before any amendment takes effect, unless urgent changes are required for security or legal reasons.
• The effective date of any updated terms will be clearly stated at the top of this document.
• Continued use of the platform after the amendments take effect constitutes your acceptance of the revised terms.
• If you do not agree with the amendments, you have the right to close your account and withdraw any remaining balance before the amendments take effect.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the 1377 in general, please reach us through the following channels:

• Email: support@1377.best (response within 24 hours)
• Live Chat: Available 24/7 on the platform (response within 2 minutes)
• WhatsApp: Number available on the platform after logging in

All communications with our team can be conducted in Bahasa Melayu. The customer support team at 1377 operates 24 hours a day, 7 days a week, including public holidays and festive seasons.

For complaints that cannot be resolved through the channels above, users have the right to escalate the matter to the relevant regulatory authority in accordance with the procedures set out by that body.